InteliSys: Soaring to Success

InteliSys Aviation Systems was first born in 1987, in a Montreal basement, providing software for one single airline. Since then, InteliSys has come a very far way! In 2013, InteliSys restructured and its shareholders voted to partner with Anyware Group. From that point on, InteliSys has been rapidly growing as a leader in the airline IT space; signing airlines spanning across 6 continents, making exciting advancements in its amelia technology, growing an international sales team and dedicated marketing function, opening offices in Vietnam and India, and vastly expanding the size of the team in the Saint John and Moncton offices.

Venn was able to get a hold of Nikki Falavena, their Director of Marketing, for an interview:

What exactly does InteliSys do?

We focus on providing a world-class passenger experience to airline travelers around the globe. We do this by building and continually re-thinking solutions that help airlines become more competitive, thrill their passengers, and result in increased sales profits and growth. For example, our primary product ameliaRES, an airline reservation system, takes care of the entire passenger journey - from passenger travel search inquiries and ticket sales all the way through to loyalty programs, helping our clients have the best possible experience and even to their airline passengers at every touch point.

 
  The InteliSys team spending time with clients and aviation partners from near and far at the 2017 InteliSys Airline Growth Summit in Saint John

The InteliSys team spending time with clients and aviation partners from near and far at the 2017 InteliSys Airline Growth Summit in Saint John

 

How many employees currently work at InteliSys?

InteliSys Aviation Systems employs over 65 professionals around the world. The team is concentrated in New Brunswick (Fredericton, Moncton and Saint John), but talent is global and so are we. We have InteliSys offices with engineers and product specialists in Kolkata, India and Ho Chi Minh City, Vietnam, along with sales offices in the United States, Malaysia and Dubai.

Where are you located?

The short answer is that we are located where we can find the talent. Some of our teams work remotely or from home, while some from our satellite offices in Ho Chi Minh City and Kolkata. We also have our two primary New Brunswick offices in Moncton (on Mountain Road) and Saint John (on Prince William Street across from Java Moose).

 
  Nikki Falavena, Marketing Director of InteliSys

Nikki Falavena, Marketing Director of InteliSys

 

The people who work at InteliSys - what do they brag about when they talk about the company?

Any role at InteliSys comes with a lot of freedom, flexibility and responsibility.  Our leadership team believes in hiring the right person for the right role and places a lot of trust in team members to get the job done on time and with excellence. This means flexible business hours, autonomy and personal ownership of work and outcomes. Every member of our team has their own set of responsibilities, but the path they use to get there is their own decision.

InteliSys’ work environment has a family feel, and I’ve always felt that InteliSys is a very empowering place to work. The company is not set up in a hierarchical manner and everyone in the company’s voice matters. Ideas and opinions are really valued and actioned on. Changes are constantly being made to improve the way the team at InteliSys works and to make everyone more effective while growing the organization. Things are always changing and evolving, and we are constantly striving to get better, as individuals and as a business. This makes coming to work every day exciting. InteliSys is a very fun company to work for.

 
  “In line with our company motto, ‘Never Settle’, we are constantly driving change both internally and in the market. In the near future, we are focused on adding top talent to join our team wherever we can find it.”

“In line with our company motto, ‘Never Settle’, we are constantly driving change both internally and in the market. In the near future, we are focused on adding top talent to join our team wherever we can find it.”

 

What kinds of roles are you hiring for?

We are looking for Intermediate and Senior UI/UX People and a Junior Office Manager. However, we are always looking for talented, passionate and driven people to join our team and are excited to hear from people who think they fit the bill. 

What kinds of people are you looking for?

 We’re looking for individuals who:

  • crushed it in school and are proud of it

  • like puzzles, strategy games and riddles

  • are often called perfectionists or have been accused of having OCD...(they don’t know why others would waste their time doing things in a less than optimal manner)

  • have family and friends refer their tough problems to them

  • love their craft

  • produce code that could be framed and put on a wall

  • set the bar for the role they are filling

 What is your company goal for the coming year?

Our goal is to become the #1 Airline Passenger Service System provider in our space. We never forget that our customers are operating in one of the most competitive industries in the world, and our number one priority and passion is to help them all become successful, growing airlines that lead their markets. We are so excited about the airlines that we currently have as part of our client family, as well as the new airlines committed to joining us in the coming year, and we look forward to sharing in their successes.

 

If you want to know more about InteliSys Aviation Systems, you can visit their website at https://www.intelisysaviation.com/.

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